I was unsure whether this extension would fit my needs, and there are no other reviews describing the product, but I took a chance and bought it. I'm glad I did! I was hoping to get the smallest size extension available that would allow me to move my plate storage from the rack to the extension and let me use the entire rack for squat, bench, and deadlift. The 10" extension works perfectly for that purpose. I set up the plate storage holders at intervals that allow me to rack a barbell with bumper plates and not hit any of the full-sized bumper plates on the extension. Just what I hoped for!
I also like the look of the laser-cut Titan logo on the top extension. Unnecessary but cool :-)
Many people complain about 3 things Titan: 1) welds, 2) packaging, and 3) customer service. I have no problem with any of those. Regarding welds--I am not paying for beautiful pieces of art/gym equipment. I'm paying for functional--and that's what I got. As far as packaging goes, as long as the pieces arrive intact, I am all for minimal waste. So far, I've purchased a T-3 rack, the 10" extension, the flat bench, a mini deadlift jack, and an extra 2" pull-up bar. All arrived undamaged with correct hardware. Finally, the two times I've reached out to customer service, I received responses within a day or two. I am totally satisfied with all things Titan.