When it comes to our company culture at Titan Brands, we've always followed one simple rule— provide our customers with the absolute highest quality of customer service that we can.
Titan Brands got started by building up a hard-earned reputation, based around making sure that each customer will leave satisfied enough with their experience that they'll want to spread the news to friends and family by word of mouth.
We remain fully committed to not losing sight of that reputation, and our team is always willing to accept the challenge of making sure that you not only walk away from your shopping experience satisfied, but that you'll look forward to coming back in the future.
The Titan team believes that providing you with an exceptional level of communication and service regarding your order is just as important as providing you with the equipment and supplies you need.
Our full-time teams of sales, support, and customer service representatives work in-house and around the clock to ensure that you won't have to worry about any aspects of your order once they're in our hands. Simply place your order, and leave the hard parts to us— it's our job.
We pride ourselves on providing a fully featured, in-house customer experience from start to finish— in other words, we don't pass the buck once your order has been placed. All Titan Fitness orders are processed and shipped directly from our distribution centers close to home— that way, if there are any questions or concerns you might have about your order, our team is always a stone's throw away and able to quickly help.
Still not convinced?
Give us a shout. We're always happy to answer any questions that you might have!
- The Titan Team