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Reward Policy

WHAT ARE TITAN REWARDS POINTS?

Rewards Points are a new way for Titan to thank you for being a loyal customer. You can start earning rewards points immediately— just create an account, and ensure you're logged in when you buy things from us. Titan Rewards Points are earned with every purchase, and can be redeemed at checkout to save some serious money on your order.

EARNING TITAN REWARDS POINTS

Rewards Points can be earned in a variety of ways, but one of the easiest ways is simply to earn them during checkout. Every dollar you spend across the official Titan websites (Titan Fitness, Titan Attachments, Titan Ramps and Titan Great Outdoors) earns you one reward point— spend a dollar, you'll be rewarded a point (spending more than one dollar is okay with us, too.)

Sometimes, additional actions, such as signing up for our email newsletter, or writing product reviews, can also net you some more points. We'll sometimes give points away for special events such as birthdays, the holiday season, or celebrating that we’re having a good day. Be sure to keep an eye out for special days or weeks where you can earn extra points!

All reward points you earn are good for 1 calendar year from when you earn them. If you earn 100 reward points on June 15 and then another 50 on September 18, assuming you don’t use any of them, your 100 points will expire when the next June 15 rolls around, but you’ll still have your 50 from September.

When you spend your points, it spends your oldest points first to make sure it’s easy to use them before they expire.

SPENDING REWARDS POINTS

You can redeem your Reward Points at any time during checkout to help pay for your order. Points are worth 5 cents each, that’s 5% of your dollars spent, so it's like you're getting 5% cashback on every order! (Our lawyers want us to point out that you'll need to spend those points on our websites on Titan products to redeem them— but honestly, why would you ever shop anywhere else?)

If you have at least 20 rewards points, you'll have the option of using Titan Reward Points as one of your payment methods— simply apply them in conjunction with your credit card or Paypal info. Got 1,270 Titan Reward Points? You can use up to 1,270 of them at checkout. If you choose to go all-in and spend 1,270, for example, it would knock $63.50 off your final price.

Also important to note: You can spend as many rewards points as you want, on any order. If you have enough points saved up, you can even pay for your entire order with them.

MANAGE YOUR REWARD POINTS

You have the ability to view and manage your points at any time through your Customer Account. From your account, you will be able to view your total (and real dollars equivalent), the minimum amount needed to redeem, as well as a reward history of acquired, redeemed and spent points.

The reward history log will display past points and purchases information for your records. This history will also show you any important notifications, such as expiration notifications, or limited time promotions.

STUFF OUR LAWYERS WANT US TO SAY

Points can be used as store credit in our system only. Redeeming to cash is not allowed or possible.

You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose points, as well as point expiration notifications. This option is found in the Reward Points section of the My Account area.

All points earned expire 1 calendar year after they are earned. All reward points earned before June 12, 2018 will not expire.

As always, we reserve the right to update, change or remove any aspect of the reward points program, including the method by which points are earned or used at any time.